Privacy policy
Privacy Policy
Last Updated: 15 Apr 2026
Peak Haven is committed to protecting the privacy of our clients in accordance with the Australian Privacy Principles (APPs). This policy outlines how we manage your personal information.
- Information We Collect
We collect information necessary for order fulfillment and client support, including:
- Name and contact details (email, phone number).
- Billing and shipping addresses.
- Institutional or company affiliation for verification purposes.
- Order history.
- Use of Information
Your information is used exclusively to:
- Process and dispatch your orders.
- Provide client support and respond to inquiries.
- Comply with legal and regulatory obligations.
- Data Security & Sharing
We implement industry-standard security measures to protect your data. We do not sell or rent your personal information. Information is shared only with essential third parties like shipping carriers and payment processors to fulfill your order. Payment details are not stored on our servers.
- Your Rights
You have the right to access, correct, or request the deletion of your personal information, subject to our legal record-keeping obligations.